One Christmas afternoon many years ago, I answered a call on the National Suicide Prevention Lifeline (1-800-273-TALK) from a young man in middle school. Through oceans of tears he told me how he and his father argued almost constantly. All he wanted to know was whether his father loved him. It broke my heart. We talked a long time that afternoon until he felt he had a way to talk with his father. One of the last things he told me before the call ended was “I know I don’t know you well, but I can tell you I love you.” One of the most perfect gifts I have ever received on that day.
Having spent nearly 3500 hours answering calls on the Lifeline, I have found that helping those who suffer is some of the most life-affirming work any person can be invited to do. On the other side of suffering is a profundity of joy and wisdom unavailable to us without the journey into the depths.
But to truly affirm life, we must affirm all of life…including suffering. We are bereft of wisdom, empathy and love when we go to great lengths to eliminate or hide suffering; we do everything we can to avoid the journey that eventually leads to an understanding of the true nature of the human journey.
When we hide suffering, we concentrate it in hidden worlds. We send the elderly to retirement and nursing communities; the infirmed and disabled are sent to homes. Depression and mental illness are closeted behind the closed doors of professionals. And while these places are caring and wonderful, those outside forget the suffering behind those doors. By concentrating the anguish into those places of caring, those left to attend to the suffering are overwhelmed by the enormity of what we ask of them.
When suffering is hidden, we are left believing it is not normal for humans to suffer. Those who suffer cry in silence, believing it is their unique frailty or weakness that leaves them in pain. We think, “Since others around me are doing well, it’s just be me who is weak and unable to cope with life.” We miss suffering’s doorway into understanding and sagacity.
I wonder how we might change the world if every person were to find even small ways to allow human suffering to reinfuse our lives. What if we began with the courage to let the world see our own vulnerabilities; bring the reality of the human journey back into our lives and communities. What if each of us spent time in places where we have gathered great suffering and gave a moment of respite to the caregivers who are becoming overwhelmed?
Perhaps, in many of those moments, we will each receive gifts of gratitude and wisdom beyond any we have yet known.