The call came from a young man in a parked car. He was unmerciful. “I am a horrible, evil person. I don’t deserve to live.” I asked if he would be willing to share what led to such fierce condemnation.
Just before he left a nearby store, as he waited in the checkout line, something happened that put him “over the edge.” In a moment of frustration, he turned to the woman behind him in line and let loose an unkind remark. Now, near tears and overwhelmed at having relived the incident, he continued. “It’s not who I want to be! How could I have been so cruel to that poor woman. I hoped I was a better human being than that.” My heart broke for this young man in his deep regret and sadness.
He was a veteran; I was horrified to hear even a few details of what he witnessed while he served his country. I can’t even imagine how I might view the world differently had I lived through the horrors he recounted. Now, he was trying to create a post-military life. He was struggling in a relationship and stressed by his job and mounting bills. His parents were deceased, and he had no friends who could understand what he was going through. He felt totally alone. It became clear he was living his entire life “on the edge.”
When he told me again he felt himself a horrible, evil person, I stopped him with a question. “Do you want to be a person who is humbled and sorry, vowing to try harder next time, or would you rather be a person who dismisses his actions and doesn’t care.” Now in tears, he admitted the depth of his sorrow and how he was determined to try harder in the future. “So, while you disappointed yourself a moment ago—did not live up to the code of conduct you expect of yourself—in this moment, you are living into your highest expectations.” He paused and whispered, “Yeah, I guess I am.”
“Is it also true,” I pressed, “that you learned from this painful experience? Do you think you will move into the next moments of your life a bit more compassionate, generous, and wise?” “I sure hope so. I will certainly try,” he replied.
Before the call ended, I told him how much I grieved for his self-doubt. In the short time we spoke, I had come to know him as a man who wanted so intensely to be perfect. “I am sorry for the mistake you made a few moments ago. Both of us wish it had not happened. But here’s the dirty little secret about being human,” I told him, “you will err again! When we fail, those moments are evidence of our humanness…not our inhumanity.”
Not long after that call, I was having coffee with a young friend who struggled through high school. He was active in Operation Snowball, the teen program for which I volunteer. Now in college, he still struggles. He admitted to the many times he, too, feels he is evil. I know this young man. He has a huge heart, filled with wisdom and compassion for everyone he meets. The word “evil” will never reside in anyone’s description of this young soul…save for his own.
As we spoke, I looked into his eyes and realized he could only witness a mistake as errant because he viewed the world through a heart molded of goodness. A person who is truly evil, would not have eyes that could see evil, nor a heart that could feel it.
In the end, we are, after all, only human. As much as I endeavor to turn every moment into one of worth and value, I know I will fail again and again. But when we are able to witness failures as evidence of our humanness, and endeavor to redeem ourselves in the future, our capacity for compassion, generosity, and wisdom expands. Those moments become proof of our growing goodness, not our inhumanity.